Returns Policy Due to the nature of our products we cannot, by law, except returns. However, if you have received an incorrect item or one that does not meet Willow Bella's high standards we will be happy to work with you to correct the situation.
If you need to contact us about any issues, please Contact Us with your order number and details about the product. Shipping When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page. Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.